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In Search of Excellence

by Thomas J. Peters, Robert H. Waterman
🎧 22 min listen Career & Business

Two researchers went inside Americas top companies and found eight surprising truths about what makes them

Key Ideas
Chapter 1 The best companies treat frontline workers like their most i…

The best companies treat frontline workers like their most important asset, not a cost to be managed. Complexity kills: top firms obsess over simplici…

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In Search of Excellence
In 1982, Tom Peters and Bob Waterman did something no
business researchers had done before. They walked into 43
of Americas best-run companies and asked a simple
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In Search of Excellence

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